Privacy Policy
Innovate Solutions India values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our site or use our online platform and services.
Information We Collect
We may collect information that you provide directly to us, such as when you contact us through a form, request a consultation, or subscribe to updates. This information may include your name, company name, and contact details.
We also automatically collect certain information when you visit our site. This includes technical data such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site. We also collect information about your visit, including the pages you view, the links you click, and the time spent on certain pages.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services.
- To improve, personalize, and expand our services.
- To understand and analyze how you use our services.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our services, and for marketing and promotional purposes.
- To process your inquiries and requests.
- To detect and prevent fraud.
Our Legal Basis for Processing Personal Data (under GDPR)
We will only process your personal data when we have a lawful basis for doing so. Our legal bases for processing include:
- Your consent: Where you have given us clear consent for us to process your personal data for a specific purpose.
- Performance of a contract: Where our use of your personal data is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
- Legitimate interests: Where our processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your interests or fundamental rights and freedoms.
- Legal obligation: Where our processing is necessary for us to comply with a legal or regulatory obligation.
Sharing Your Information
We do not sell your personal data. We may share your information with third parties only under specific circumstances:
- With service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, and auditing services.
- To comply with legal obligations, such as to respond to subpoenas, court orders, or other legal processes.
- To protect our rights, privacy, safety, or property, and that of our affiliates, you, or others.
- In connection with a business transaction, such as a merger, sale of assets, or acquisition of all or a portion of our business by another company.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from accidental loss and unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If we process your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the physical address provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our site to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. We will post the new policy on this page. You are advised to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, you may contact us by mail at:
Innovate Solutions India
201 Outer Ring Road, Floor 5, Bengaluru, Karnataka, 560103, India